The service dept did a great job w my Atlas. It had a factory recall for some firmware and a missing letter on the back. They were very prompt on getting my vehicle in and out at my appt time..

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They took care of the warranty issue on my tdi jetta quickly. They took me back to work and let me know as soon as it was done.

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Good service. Professional staff. I’m not a fan that when I updated my email on my last visit I immediately started receiving adverts for XM radio that specifically name dropped my recent visit to Joe Machens. Not cool!

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I came in to have my car serviced after a less than disappointing experience with a different dealership and feel blown away with the level of professionalism from the service team here! I didn’t make an appointment but they saw the car immediately and did everything that needed to be done was done correctly. The man who helped me was kind and enthusiastic about helping me! I will definitely be coming back the next time the car needs servicing.

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Joe Machens Volkswagen service department was great. Very helpful!! Mr Turner was fantastic. Knowledgeable, helpful and friendly!! I recommend Joe Machens Volkswagen for your car needs

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Excellent service. Took the time to explain everything that was taking place. They gave us a car to get home as recall was taking longer. We will definitely give our business to them in the future.

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The team work me into the schedule even though I did not have an appointment. They were courteous and quick to get my car checked in. Everyone was very professional and kept me informed throughout the process.

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Had my 10,000 mile check up last week, the service dept. people were excellent as I expected, Joe educated me on the service work they performed and I love my VW!!

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Easy, easy, easy. This was the easiest car-buying experience we’ve ever had. No pressure at all. Highly recommend! Thank you Joe Machens Volkswagen!

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I am a first time buyer and I have to say the professionalism with the staff was great. Bruce and Cody thanks for your help in getting me into a vechile without the stress and Pressure to buy. It was a great first experience .

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Courteous as always.

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