Damarkus was great! All my questions were answered from sales, financing, even Stephen (GM) getting my deal worked. Anthony getting me 0% through VW was excellent. Really enjoyed working with everyone. Everything was explained clearly and the whole process was very pleasant. Love my GTI
Excellent customer service! Wish they have more accessories on display to purchase. Ask for Mikey! Did not expect to take delivery of a new car the same day, but took advantage of VW’s 0% APR and took home a brand new car the same day!
I had a great experience for the whole process. My salesperson Jeremy Bealmer was the best you could ask for. I had to go through a couple of car before we found the right one but he didnt seem to mind. I was buying the car for my wife's birthday and he came in on his day of so we could finish the deal on her birthday which was very appreciated. Will recommend him to everyone! JC in the service department was very helpful and explained the service side of the car I was looking at. That was very helpful! ...
My wait was minimal - JC very helpful & friendly I felt comfortable leaving the dealership knowing everything had been checked and I was in good shape!
I've never been inside only dropping some one off.
I showed up unannounced looking to get an oil change. Joe was honest with me saying that it would be a pretty long wait but that he'd make sure they got done before the end of the day. I appreciated his honesty. They were done when they said they would be.
Very professional and courteous people to do business with. This was my second purchase at Joe Machens Volkswagen, Mike Glasgow excelled in his work. Good job guys!
Out of all the cars we have bought this has been the best customer service we have had. Will definitely use you all again. Thanks again.
Great service overall. Damarkus was helpful and always available. The car is in great condition. Would recommend to shop for your car needs at Joe Machen's Volkswagen.
The overall experience was good, Mr. Dmarcus Cain, was great. a good looking car with low mileage and cost. If you looking for a car with all that I mentioned Volkswagen is your dealership.